Last Call is a partnership-driven initiative focused on sexual violence prevention in the food and beverage sector. Through a self-administered audit and supportive credentialing process, the Last Call Project empowers businesses to assess and improve their practices in creating safer environments for patrons and staff.

Created as a collaborative project between Good Night Out Vancouver, the City of Vancouver and local businesses, the Last Call program helps address and prevent sexual violence by advocating for and sharing baseline practises to promote and recognize accountability across the sector.

Applicants will complete the audit at their own pace. Establishments can earn bonus points for completing it and returning it within 2 weeks. Once our team has received a completed Audit, we anticipate that the review process will take 2 weeks. From there it depends on how much is needed (if anything) to meet baseline requirements and if a site visit is needed.

If the Last Call Project Team does not hear from you for 30 days after receiving the Audit tool, we will follow up to see if you plan on completing it. If we are unable to make contact with you, you will lose access to the VIP area of the support website.

The process of completing an Audit and obtaining credentials is intended to be collaborative, with the goal to support every applicant to pass.

First, an applicant applies to participate. Within 5 business days, applicants will be sent the Audit tool and handbook .

Businesses will have access to policy templates, print resources and other helpful tools to help them pass the Audit. With the help of a second staff member, applicants complete the Audit at their own pace. Our team is available to support with strategies to address missing items throughout the process.

When complete, the Audit is returned to the project team. We will review it and any accompanying materials in order to determine if applicants meet the criteria. This may require an onsite visit to your space.

Once a business has passed, they will be provided with collateral and be listed on the project site as ‘credentialed’.

While accreditation assesses the overall quality and operations of a business or institution, credentialing focuses on verifying that the procedures and competencies of business equip them to do a specific type of work - in this case, preventing sexual violence. If a business or organization is not able to meet the Audit requirements initially, we will work with them to improve in the areas needed.

We chose the term credentialing, as it reflects that this process indicates a venue has access to the tools and training necessary for preventing sexual violence. Unfortunately, it is not a guarantee that these measures are being used consistently and the Last Call project does reserve the right to remove the credentials from an establishment.

Our goal is to equip venues with the resources to foster safer spaces, but the responsibility for active, ongoing implementation remains with the business.

If an applicant does not meet the criteria, a member of our team will contact the applicant to discuss the next steps and see if we can help them with the missing elements. This process is intended to be collaborative, with businesses making use of the tools and resources we can offer them.

We want applicants to succeed! The original City of Vancouver Council motion that resulted in this project, called on the City to "explore ways to end sexual violence in the city, including in Vancouver hotels, restaurants and bars." This means that we will work with applicants to explore what they need to meet the requirements and provide the resources needed to succeed.

Phase 1 of the Last Call Project piloted sexual violence prevention tools, policies, and training in select hospitality businesses to assess feasibility and impact. While businesses received hands-on support, engagement varied, highlighting gaps in capacity and long-term sustainability. Phase 2 builds on these learnings by introducing a credentialing audit, shifting from direct implementation to a structured self-assessment and accountability model. Instead of relying on external support, businesses now evaluate their own readiness, implement safety measures, and work toward clear industry standards. This approach makes the program more scalable, sustainable, and business-led, ensuring long-term commitment to safer hospitality spaces.