for sexual harassment in hospitality

The Last Call Audit is a self-paced tool sent to establishments through Good Night Out Vancouver. The Audit process is opt-in and something we hope businesses are enthusiastic to do. The Audit criteria was developed by Good Night Out Vancouver and the City of Vancouver using industry - specific research about what helps improve worker and patrons perceptions of safety in food and beverage and nightlife spaces.

Learn more about what is on the Last Call Audit here

step 1

Get the Audit tool

Answer a few short questions & it will be sent to your inbox. Click here to get started!

step 2

Complete your audit

Our team is here to help you access everything you need to pass the Audit (& even get bonus points!)

step 3

Display credentials

Let your customers know about your commitment to safer spaces with posters and stickers.

Created as a collaborative project between Good Night Out Vancouver, the City of Vancouver, and local businesses, the Last Call credentialing program helps foster a collective approach to address and prevent sexual violence. By advocating for and sharing baseline (and beyond!) prevent standards for the industry, the Last Call Project promotes and celebrates accountability across the sector. Learn about Phase One here.

  • 35% of women surveyed by Stats Canada cited a commercial establishment as the location of their most serious sexual assault. [source]

    In a report released in April of 2022, workers were asked if they had experienced sexual harassment at work. Over 70% said they had. [source]

    In a sample of 264 college students (men), 77% reported that they had pressed up against a woman (they did not know) from behind in nightlife setting. [source]

    66% of respondents in GNOV’s annual safety survey indicated that discreet tools to get help would increase their sense of safety inside alcohol-serving establishments [source]

    Almost all victims of Drug-Faciliated Sexual Assault (DFSA) are women.  The majority are aged 16 and 24. In half of reported DFSA cases, the victim was assaulted by a friend or acquaintance. Most often the victim was socializing at a club, bar, lounge, restaurant, party, or other social event immediately before the assault [source]

  • Since the COVID 19 pandemic, customers are increasingly aware of which social establishments are demonstrating the care about customer safety.

    The Last Call Audit:

    Helps Build Safer Nightlife & Hospitality Spaces – Clear safety policies and trained staff create environments where customers feel protected from harassment and violence and know establishments will take it seriously.

    Fosters trust in Venues – Credentialed businesses signal a commitment to safety, making customers more likely to return and recommend the space to others so long as the establishment continues the work.

    Sets Everyone up for Better Staff Responses – Employees trained in prevention and intervention can handle incidents more effectively, ensuring a smoother guest experience.

    Overall, Better Nights Out – A strong safety culture leads to more respectful interactions, reduced disruptive behavior, and a more enjoyable social environment.

    Greater Accessibility & Inclusivity – Standards for safer conditions benefit all patrons and workers, particularly those from marginalized communities who often face higher likelihood of being targeted or made to feel unsafe in a space

  • By setting clear safety standards, the Last Call audit helps businesses create safer, more supportive workplaces—where employees want to stay.

    The Last Call Audit:

    • Creates a Safer Workplace – Stronger policies, better training, and proactive prevention measures reduce harassment, violence, and workplace stress.

    • Increases Employer Accountability – Businesses must demonstrate a commitment to safety, ensuring employee concerns are addressed and fostering trust.

    • Boosts Workplace Morale & Culture – When staff see safety prioritized, job satisfaction improves, leading to stronger team cohesion and lower turnover.

    • Attracts & Retains Talent – Establishments that prioritize safety and inclusion attract and retain higher-quality staff who value ethical workplaces.

  • This work started from at Vancouver City Council motion, titled ‘Ending Sexual Harassment and Violence in Vancouver’s Hospitality and Service Industries.’

    It can be found here

  • At the conclusion of Phase 2, Vancouver establishments that go ‘Above and Beyond’ with the Audit will receive recognition at an industry celebration event.

  • "The training is great and [Good Night Out's] support has been awesome."

    Phase 1 Participant

  • "I'd love for this pilot to turn into something more permanent and for the city of Vancouver to turn GNO certification into something similar to a serving it right certificate."

    Phase 1 Participant

  • "Hospitality is an industry that does have a dark side of persistent harassment and the problem won't be addressed by the big companies unless there is a level of compliance tied to it. In the future this would be a great step to take to ensure the safety of patrons and hospitality workers."

    Phase 1 Participant